Help & Support

Welcome to Cricktomate support. Below are answers to common questions and how to reach us for help.

Frequently Asked Questions

Can I use the app without signing in?

Yes. Tap “Continue as guest” on the login screen to use guest mode. You are able to look around as a guest but features are currently very minimal.

What happens when I create an account later?

If you started as a guest, you will be prompted to sign out first, then register with your email, username, and password. Data migration from a guest account to a registered account is not yet available.

Can I score a match without internet?

Absolutely. CricktoMate is offline-first, so every ball is saved on your phone the moment you tap it. Score a whole innings in a dead zone if you need to — it all syncs automatically once you’re back online, and the live scorecard catches up for everyone watching.

What if I lose connection in the middle of a match?

Just keep scoring. Every ball is safe on your phone and uploads by itself as soon as you’re connected again. No lost deliveries, nothing to re-enter.

How do I share a match with others?

Open the match from the Matches screen, then tap the share icon to generate a shareable link and QR code. Others can use the link to view the live scorecard or completed match details.

How do I view all matches?

The Matches screen shows all your matches — both in-progress and completed. Tap any match card to open the full scoreboard, including batting figures, bowling figures, extras breakdown, and a special events timeline for both innings.

How do I change the app theme?

Go to Settings and use the Theme picker to switch between System, Light, and Dark mode. Your preference is saved and applied the next time you open the app.

Contact

Email: sachinda.yl@gmail.com

Additional Information

  • Developer: Sachinda Liyanaarachchi
  • App: Cricktomate
  • Support: For help, feedback, or to report issues, email us. We aim to respond within 3 business days.