Help & Support
Welcome to Cricktomate support. Below are answers to common questions and how to reach us for help.
Frequently Asked Questions
Yes. Tap “Continue as guest” on the login screen to use guest mode. You are able to look around as a guest but features are currently very minimal.
If you started as a guest, you will be prompted to sign out first, then register with your email, username, and password. Data migration from a guest account to a registered account is not yet available.
Absolutely. CricktoMate is offline-first, so every ball is saved on your phone the moment you tap it. Score a whole innings in a dead zone if you need to — it all syncs automatically once you’re back online, and the live scorecard catches up for everyone watching.
Just keep scoring. Every ball is safe on your phone and uploads by itself as soon as you’re connected again. No lost deliveries, nothing to re-enter.
Open the match from the Matches screen, then tap the share icon to generate a shareable link and QR code. Others can use the link to view the live scorecard or completed match details.
The Matches screen shows all your matches — both in-progress and completed. Tap any match card to open the full scoreboard, including batting figures, bowling figures, extras breakdown, and a special events timeline for both innings.
Go to Settings and use the Theme picker to switch between System, Light, and Dark mode. Your preference is saved and applied the next time you open the app.
Contact
Email: sachinda.yl@gmail.com
Additional Information
- Developer: Sachinda Liyanaarachchi
- App: Cricktomate
- Support: For help, feedback, or to report issues, email us. We aim to respond within 3 business days.